Complaints

This page is dedicated to the ongoing issues that degrade our collective quality of life. 

Issues will remain on this page until they are appropriately resolved by management.

Are you a resident with unresolved complaints?

AGGRESSIVE TOWING

Tenants' cars are overpoliced by aggressive towing practices that's supported by an outdated, clunky third-party system. On top of high parking prices, tenants are subject to unreasonable and unnecessary registration fees.

REMOVAL OF AMENITIES

After taking away the cyber cafe, management moved two public computers to the lobby. Every day, they take away the keyboards and mice rendering them unusable. It also implies a distrust of tenants.

ELEVATOR OUTAGES

Elevators go down often, trapping residents inside. Elevators are out of service for days at a time, and frequently down simultaneously. The freight elevator has been out of service for more than 90 days.

overflowing poop

Management believes it's unreasonable to expect dog waste to be removed daily. Instead, they wait until it's full.

FILTHY CARPETS

Carpeting throughout the building has not been properly maintained, leading to years of built up dirt, grime, pet urine, etc. This is true of every floor, every hallway.

DESTROYED DRY WALL

The signs of disrepair and deterioration impact the walls, too. 

MALFUNCTIONING DOORS

Down for days, management addressed this with residents, and instead posted a sign to an exterior door inviting anyone to access the building by simply pushing.

OUT-OF-ORDER RESTROOMS

Yet another thing in a state of disrepair. Management never informed residents of this outage, and there is no timeline to its repair.

CEILING CRACKS

All across the top floor, signs of wear along the ceiling developed. Management continues to neglect day-to-day upkeep.

STAINS EVERYWHERE

Almost every hallway and stairwell show signs of neglect. Stains and spills after left without intervention, compounding the filth over time.

OVERDUE PAINT JOBS

Doorways, walls, and elevators show years of damage from tenants moving in and out, reflecting little effort to maintain the appearance of the building.

Garage garbage

Garbage cans in the parking garage are always overflowing. The area is not cleaned properly, leading to years of grime build up all around the elevator entrances.